Q1What are the payment terms for orders?
We provide extensive solutions including T/T, L/C, and Western Union. For bulk orders, a 30% deposit is required via T/T, with the remaining 70% payable prior to shipment or upon receipt of the B/L copy.
Q2What transportation methods do you use?
Products are packed in standard or custom cartons. Delivery options include sea, air, or cost-effective express services, all tailored for punctual delivery.
Q3How do you ensure the best price and quality?
Our pricing is competitive and based on order quantity, design, and size. Larger orders benefit from reduced unit prices and discounted shipping.
Q4How can I initiate a warranty claim?
To initiate a claim, please provide your order ID along with a comprehensive description of the issue. Our team typically responds within 24 hours to address your concerns.
Q5What safety features does the heating shawl include?
The heating shawl is equipped with auto shut-off, overheat protection, and a waterproof design to ensure maximum safety during use.
Q6Is the electric shawl suitable for travel and office use?
Yes, it features a hidden USB power supply for office use and a foldable design (down to A4 size) which makes it highly portable for travel.
Syrup Medical
