Frequently Asked Questions
Could you customize the size?
Yes, we can customize the size as per your specific project requirements, with base widths typically ranging between 1.5m and 3.6m.
What is the Minimum Order Quantity (MOQ)?
Our standard MOQ is 10 units for each specific size.
Can you assist with model selection and design?
Certainly. We can recommend the appropriate model and quantity based on your warehouse dimensions and facility type.
What is the typical lead time for an order?
The lead time is normally 2-3 weeks, depending on the order quantity and our current production schedule.
What are the environmental resistance ratings?
The system is designed to handle a snow load of 500Pa and can withstand temperatures as low as -25ºC.
How does the system perform in fire emergencies?
The units are tested for heat resistance up to 300ºC for 30 minutes and are designed to open within 60 seconds for smoke evacuation.