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Frequently Asked Questions
Are you a factory or trading company?
We are a professional factory specializing in manufacturing Body Support and Foot care products such as Knee Support, Ankle Support, Arm Sleeves, Waist Support, Shoulder Support, Bunion Shield, etc., with over 10 years of experience.
What's your Minimum Order Quantity (MOQ)?
The MOQ is 1 pc for sample items and 500 pcs for bulk orders.
Can I customize items with my own logo?
Yes, we can print your logo on our designs or any items. We offer Heat transfer stamping, Silicon printing, Rubber printing, Embroidery, Sewing, and Washing labels. Please provide your logo in a vector AI file.
Do you offer OEM and ODM services?
Yes, we provide both OEM and ODM services. We also offer free product design, packaging design, and professional QC services.
What is your delivery time?
Delivery depends on quantity and method. Typically: 3-5 work days for stock items; 15-25 days for adding logos to stock; and 25-35 days for fully customized sizes, colors, or materials.
What are your payment terms?
Our accepted payment terms include T/T, PayPal, Western Union, and Credit Card.
Syrup Medical
