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Frequently Asked Questions
Why choose our products?
Our products feature low MOQ and high quality. We accept OEM and Trade Assurance orders to ensure customer satisfaction.
How can I customize my logo and packaging?
The listed product price does not include a custom logo. If you require custom branding or specialized packaging, please contact our team for a personalized quote.
What is the estimated production lead time?
For items currently in stock, we can deliver within 3-7 days. The regular lead time for custom goods is typically 20-45 days, depending on the total order quantity.
What payment terms do you accept?
We accept TT, LC, and Trade Assurance payments. If you have other specific payment requirements, please discuss them with our sales department.
How do you handle product quality issues?
We maintain a professional after-sales department committed to resolving 100% of any quality concerns that may arise with our products.
How long does shipping usually take?
Shipping by Air or Express takes approximately 7-10 days. Shipping by Sea usually takes between 15-45 days, depending on the destination port.
Syrup Medical
