Frequently Asked Questions
Q: What are the main advantages of your infrared lamp?
We provide professional-grade medical products with over 20 years of experience. Every unit undergoes 100% quality inspection before shipment to ensure high performance and safety.
Q: Can I obtain samples before placing a bulk order?
Yes, samples are available. While the sample itself is free, new customers are requested to cover the delivery fees via FedEx, DHL, TNT, or UPS.
Q: How do I place an order for the HL-234 model?
The process involves an initial inquiry with your specific details, sample confirmation, payment via T/T, and then production which typically takes around 30 days.
Q: What is the expected lifespan of the infrared bulb?
The lamp is designed for durability with a service life of approximately 3000 hours under standard operating conditions.
Q: Is the product available for immediate shipment?
We maintain stock for certain models which can be sent immediately. Since stock levels change daily, please contact our team to confirm current availability.
Q: What are the options for shipping and delivery?
Products can be shipped globally via sea freight, air freight, or express courier depending on your requirements and order volume.
Syrup Medical
