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Frequently Asked Questions
1. Why choose our percussion massage device?
We offer professional experience in home care and recovery devices for over 10 years, providing direct manufacturer pricing, customized OEM/ODM services, and products that meet international standards such as ISO, CE, and ROHS.
2. When can I receive a quotation?
We usually provide a quote within 24 hours after receiving your inquiry. For urgent price requests, please prioritize your inquiry via email or other direct contact methods.
3. What is the expected lead time for samples?
After the sample charge is confirmed, samples are typically ready for delivery within 3-7 days.
4. What are the available payment and delivery terms?
We accept various payment terms including T/T (30% prepayment), D/A, and DP. Delivery terms can be arranged as FOB, CIF, or CFR based on your specific requirements.
5. How long does mass production delivery take?
For OEM orders of approximately 2000pcs, we generally facilitate prompt delivery within 25-35 days, depending on the specific order quantity and customization requirements.
6. What therapy functions does this model support?
The KB-JM004 model is specially designed to support both Cold Therapy and Heat Therapy, providing a versatile recovery solution for sports and pain relief.