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Frequently Asked Questions
What are your terms of trade?
We offer multiple options including EXW, FOB, CFR, CIF, DDU, and DDP.
What are your terms of payment?
Generally 100% advance payment before delivery by T/T or L/C.
How long is the delivery time?
It is normally 7 days. The specific delivery time depends on the items and the quantity of your order.
How are the products packed?
The package of the desiccant rotor consists of polyfoam and a wooden case to ensure safety during shipping.
Do you offer customized services?
Yes, we generally offer customized services and can produce according to specific requirements.
What is your sample policy?
We can supply samples if we have ready parts in stock, provided customers pay the sample and courier costs.