❓ Frequently Asked Questions
1. What is the air purification efficiency of this ERV?
The system provides a 99.99% PM2.5 purification rate, ensuring highly clean and fresh indoor air.
2. Does the product have international certifications?
Yes, the device is certified by RoHS, CE, and CCC, meeting essential safety and environmental standards.
3. Is this system suitable for extremely hot environments?
Absolutely. Our Energy Recovery Ventilator is specifically designed to perform efficiently in high-temperature climates, such as those in the Middle East.
4. What is the standard lead time for orders?
For small orders (1-10 pieces), the lead time is approximately 30 days. Delivery of stock items usually takes 7-15 working days after payment.
5. What kind of technical support is provided?
We provide a 1-year warranty along with a complete technical datasheet that covers power specifications, dimensions, and detailed installation instructions.
6. Can the pricing be customized?
Yes, the final price depends on the required airflow capacity. We can provide a customized quotation tailored to your specific project needs.